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Resources for Current Residents

Need Assistance from Residence Life?

Contact us!

Email address:
Phone numbers: 304-876-5172
Locations: Miller Hall, Lower Level
Hours: Mondays – Friday from 8 a.m. until 4:30 p.m.
(Shepherd does close for various reasons. Please check our university calendar if you have questions.)
Outside of above hours, please contact after hours number based on building below
After Hours: Potomac Place: 304-671-0547
Shaw: 304-671-2072
Thacher: 304-671-2312
West Woods (the suites): 304-671-6967
Dunlop and Printz (the apartments): 304-671-4606

Frequent Questions and Resources

Maintenance Requests

IT Services

How to address your mail

How to apply to live on campus for returning students

How to apply to live on campus for new students

Cost of living on campus

Residency Requirement

Safety and Security

Main Desk Coverage

Each traditional hall and apartment building has a main desk. The desk serves as a security measure and is open from 8 p.m. to 1 a.m. Sunday – Wednesday, and from 8 p.m. to 3 a.m. on Thursday – Saturday. The desk is staffed by student employees known as Desk Assistants. Desk Assistants are trained student staff employed by Residence Life. All guests accompanied by a resident of that building are required to stop and register at the desk during hours of operation.

Residents of Dunlop and Printz hall apartments do not need to sign in guests. The hours for the apartments desk is 8 p.m. to 1 a.m. Sunday – Wednesday and from 8 p.m. to 3 a.m. on Thursday – Saturday.

Learn More about becoming a Desk Assistant

Community Policing

Residence Life collaborates closely with officers of the Shepherd University Police in responding to and resolving incidents which occur in the residence halls; regular, confidential communication takes place between the two departments. In addition, officers of the Shepherd University Police may make unscheduled visits to residence halls and conduct regular walking tours in and around the exterior of buildings, to ensure no safety or security breaches exist. These rounds also provide officers and residents an opportunity to get to know each other better.

Learn More about Shepherd University Police Department

Theft and Renter’s Insurance

Shepherd University is not responsible for theft, damage, or loss of personal items belonging to residents. To prevent such occurrences, keep your door locked at all times, including when going to use bathroom facilities. It is suggested that residents do not keep large sums of money or expensive items in their rooms. If you do choose to keep such valuables in your room, it is highly recommended that you purchase insurance.

Electronic Lock System

Students use their Rambler for Residence Hall access. For the outside of the buildings, the students must swipe their Ramblers for the front doors to open. On the inside of the buildings, students must dip their Ramblers in to our battery operated locks located on the front of each door to gain access to their rooms/suites/apartments. If you are experiencing problems with your access, please contact a staff member.

Emergency and Evacuation Protcol

Fire Alarm

When the fire alarm sounds in your building proceed to the nearest exit or follow posted emergency exit plans. Proceed to a designated assembly area as indicated by a Residence Life staff member. Keep streets, fire lanes, hydrant areas, and walkways clear for emergency response vehicles and personnel.

Fire Emergency

Residence Life addresses fire safety for its residents through regular maintenance, routine fire drills, and educational programs. Each residence hall conducts regular fire drills for all residents; these drills provide an opportunity to ensure that fire warning systems are functioning properly and that residents know the appropriate evacuation routes. In addition to these fire drills, residence hall staff conduct weekly checks of all fire extinguishers and other fire safety equipment, ensuring that these lifesaving tools are fully charged and functional.

In case of fire:

Medical Emergency

For medical or mental health emergencies, students are strongly encouraged to call 911 immediately for emergency transport services, and then notify a residence hall staff member for support. Residence Life staff are trained to follow strict protocols in emergency situations. Due to liability and insurance limitations, please note that providers from the campus Health Services are not able to respond to medical emergencies outside of the Health Services facility. In cases where a student’s life may be in danger, staff of Residence Life or a Shepherd University Police Officer may contact individuals listed on the student’s emergency contact information card. Please note that Shepherd University is not responsible for the costs of any emergency transport services or medical care incurred by a student.

Evacuation Protcols

An evacuation protocol exists in the event that a residence hall must be evacuated for an extended period of time. The evacuations of buildings are rare occurrences, but understanding what each person needs to do provides a mechanism for a smoother transition during an emergency.

The following are things you need to know to assist with a smooth evacuation: