Financial Aid
ANNOUNCEMENTS
Student Loans – Resuming Repayment after Pandemic Pause
At Shepherd University, we understand that student loans can be intimidating. That’s why we have partnered with Inceptia, a division of the National Student Loan Program, to provide you with free assistance on your student loan obligations to ensure you feel comfortable and can be successful in your loan repayment.
Inceptia may be calling to help you with next steps in your repayment journey. Their friendly counselors are there to help you every step of the way. While you are in your grace period, they might reach out to you to answer questions you may have on your repayment options. If you become delinquent on your loans, they may also contact you to help find a solution that works within your means.
The Inceptia counselors are there to help you with every step by staying in touch with you via phone calls, letters, and/or emails. They will not be collecting money from you. Inceptia’s nonprofit purpose is to help you find answers to your questions and solutions to your issues. We encourage you to visit Inceptia’s Student Loan Knowledge HQ website at HeroKnowl.org.
Checking On Your Upcoming Financial Aid Package
Have you accepted your financial aid and completed all of the necessary steps to ensure that your financial aid will disburse on time? The Financial Aid Checklist provides step-by-step instructions to ensure that you have completed all of the necessary requirements so that there will be no delay in receiving your payment.
Office of Financial Aid
Gardiner Hall | P.O. Box 5000 | Shepherdstown, WV 25443-5000
304-876-5470 | 800-344-5231 | Fax: 304-876-5238 faoweb@shepherd.edu (Include student ID and name) Federal School Code: 003822
Office Hours:
Monday, Tuesday, Thursday, Friday 8-4:30; Wednesday 9:30-4:30