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Student Success Center


Click here to visit our “Schedule a Virtual Appointment” page for more details and to schedule a one-to-one virtual session with a Success Coach.


Welcome to the Student Success Center. This website aims to provide you with resources for both future and current students. The years you spend in college are some of the most exciting times of your life, and while exciting, college can also be scary. However, your success is our priority, not only as a student, but beyond your time at Shepherd as well.

The Student Success Center is committed to enhancing your student experience by supporting you through all your goals, from the first time you step onto campus until you cross the stage at graduation. Please use this site to explore all of the resources and services we have to offer. If you’re new to campus, I invite you to visit me and my team in the Student Success Center so we can welcome you to the Shepherd community!

If you’re a current student who has experienced the highs and lows of college, keep pursuing your goals, the invitation is extended to you to stop by and visit our team. Our mission is to be able to provide you with support that will empower you to realize your potential, as self-directed learners and future professionals while taking ownership of your own success.

Shepherd is dedicated to fostering a campus culture of engagement, which may look differently to each student. Many will engage through academics, which could be forming study groups, attending your professor’s office hours, or participating in research studies; other students may be engaged through social opportunities, such as joining a club or organization.

We can be reached at 304-876-5214. We are located in the Student Center, Suite 122 and are open from 8:00a.m. to 4:30p.m. Monday through Friday.

We look forward to helping you succeed,

Julia A. Franks
Director of the Student Success Center & Orientation Programs