Student Success Center Staff

Julia Franks |
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Title | Chief of Staff for Division of Student Affairs & Director of Student Success |
jfranks@shepherd.edu ( Email ) | |
Phone | 304-876-5214 |
Office | Student Center Suite 216 |
Julia Franks, is originally from New Jersey where she received a Bachelor of Arts in Psychology from Rider University. Julia then moved to West Virginia where she received a Master of Arts degree in College Student Development and Administration from Shepherd University. Franks has worked at Shepherd since 2014 and is passionate about student success. Franks is a big proponent of assisting students to take their education and future into their own hands and witnessing the gratification and happiness a student feels when it all just clicks. |

Danielle Stephenson |
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Title | Student Success Coach |
dstephen@shepherd.edu ( Email ) | |
Phone | 304-876-5214 |
Office | Student Success Center, Suite 122 |
Danielle Stephenson, from Charles Town West Virginia, graduated from Shepherd University in 2020 with a B.S. in Political Science. She remained at Shepherd to obtain her M.A. in College Student Development and Administration, which she received in May of 2022. Danielle is passionate about helping students succeed at all points of their college career, inspired by her involvement on campus as an undergraduate student. She knew that she wanted to use her political science background to benefit students—she aspires to work in higher education policy in the future! Danielle is excited to be a Success Coach because she will get to witness student growth first-hand! |

Juneau Daggs |
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Title | Student Success Coach |
jdaggs@shepherd.edu ( Email ) | |
Phone | 304-876-5214 |
Office | Student Success Center, Student Center 122 |
During his time as an undergraduate at Shepherd, Juneau was part of the Global Student Leadership Team, formerly known as Multicultural Leadership Team, on campus as well as the Marketing Chair for the Shepherd University Program Board. Juneau likes to focus on making sure students are well equipped for the challenges of collegiate life, be it stress, time management, or balancing fun and school. Outside of his position as a Success Coach, Juneau is also the Orientation Programs Coordinator and the Co-Leader of Shepherd University’s Gender Sexuality Alliance. Juneau has also been recognized as the 2023 Staff Civility Award Recipient and as the 2024-2025 Excellent Service to Students Staff Award Recipient. |

Hajra Malik |
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Title | Success Coach |
hmalik@shepherd.edu ( Email ) | |
Phone | 304-876-5214 |
Office | Student Success Center, Student Center 122 |
Hajra Malik has a diverse background in education, leadership, and the arts, which equips her with the skills to support students in achieving their academic and personal goals. With experience in both teaching and mentorship, she is passionate about guiding students toward success by fostering creativity, critical thinking, and resilience. As a Visual Artist trained in traditional miniature painting, she understands the power of storytelling and self-expression—skills that translate into her ability to engage and inspire students. Hajra’s passion for global connections and exchange fuels her dedication to student success. She enjoys traveling, engaging in meaningful conversations, and helping students discover their own paths through education, leadership, and community engagement. |

Mary Beth Myers |
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Title | Student Success Coach |
mmyers17@shepherd.edu ( Email ) | |
Phone | 304-876-5214 |
Office | Student Center, Suite 122 |
Mary Beth has worked at Shepherd for over thirty years and is passionate about working with international and veteran students. During her time at Shepherd University she has worked in Student Affairs in different roles. She looks forward to working as a student success coach and helping students have the best experience and succeed at Shepherd and beyond graduation. |