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Student Success Center

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Student Success Center Staff

Julia Franks
Title	Chief of Staff for the Division of Student Affairs, Director of the Student Success Center and Orientation Programs, Success Coach
Email	jfranks@shepherd.edu ( Email )
Phone	304-876-5214
Office	Student Center, Suite 216
Julia Franks, is originally from New Jersey where she received a Bachelor of Arts in Psychology from Rider University. Franks then moved to West Virginia where she received a Master of Arts degree in College Student Development and Administration from Shepherd University. Franks has worked at Shepherd since 2014 and is passionate about student success. Franks is a big proponent of assisting students to take their education and future into their own hands and witnessing the gratification and happiness a student feels when it all just clicks.

Hannah Williams-McNamee
Title	Assistant Director of the Student Success Center, Success Coach
Email	hwilliam@shepherd.edu ( Email )
Phone	304-876-5214
Office	Student Success Center, Student Center 122
Hannah Williams-McNamee, from Inwood, West Virginia, graduated from Shepherd in 2011 with a B.A. in English, and received her M.A. in Literature from American University. Hannah’s time at Shepherd and American inspired her enthusiasm for working with college students. She returned to Shepherd and taught English for three years, empowering and supporting students by helping them find their own voices and gain confidence. These are just some of the values Hannah brings to her role as Success Coach as students adjust to college life and encounter academic obstacles. She loves to see students face challenges in constructive ways, reach their goals, and have a great experience at Shepherd.

Mary Beth Myers
Title	Success Coach for Veteran and International Students
Email	mmyers17@shepherd.edu ( Email )
Phone	304-876-5214
Office	Student Center, Suite 122
Mary Beth has worked at Shepherd for over thirty years and is passionate about working with international and veteran students. During her time at Shepherd University she has worked in Student Affairs in different roles. She looks forward to working as a student success coach and helping students have the best experience and succeed at Shepherd and beyond graduation.

Danielle Stephenson
Title	Success Coach
Email	dstephen@shepherd.edu ( Email )
Phone	304-876-5214
Office	Student Success Center, Suite 122
Danielle Stephenson, from Charles Town West Virginia, graduated from Shepherd University in 2020 with a B.S. in Political Science. She remained at Shepherd to obtain her M.A. in College Student Development and Administration, which she received in May of 2022. Danielle is passionate about helping students succeed at all points of their college career, inspired by her involvement on campus as an undergraduate student. She knew that she wanted to use her political science background to benefit students—she aspires to work in higher education policy in the future! Danielle is excited to be a Success Coach because she will get to witness student growth first-hand!

Juneau Daggs
Title	Graduate Assistant for the Student Success Center & Success Coach
Email	jdaggs@shepherd.edu ( Email )
Phone	304-876-5214
Office	Student Success Center, Student Center 122
Juneau Daggs, originally from Falling Waters, West Virginia, graduated from Shepherd in the Spring of 2021 with a B.S. in Communication and New Media. He is currently pursuing his M.A. in College Student Development and Administration and a Graduate Assistantship with the Student Success Center. During his time at Shepherd for his undergraduate, he was part of the Multicultural Leadership Team on campus as well as the sitting Marketing Chair for the Shepherd University Program Board. Juneau likes to focus on making sure students are well equipped for the challenges of collegiate life, be it stress, time management, or balancing fun and school.

Jami Marceron
Title	Intern for Student Success
Phone	304-876-5214
Office	Student Success Center, Suite 122
Jami Marceron, originally from Annapolis, Maryland, is an undergraduate student at Shepherd University. She will be graduating in May of 2023 with a degree in Interscholastic Athletic Administration and Coaching. Throughout her time at Shepherd, Jami has worked closely with our athletic department and our football team. She is completing her internship with the Student Success Center with a focus on providing guidance to student-athletes. Jami is excited to be a success coach and begin to help student-athletes grow and help them succeed both on and off the field!