Student Job Categories
There are three categories of student positions and the rate of pay is different for each of those levels. The distinction between levels is based on the qualifications, duties and responsibilities, scope and complexity of the respective position.
Most positions fall into the Level A category. Level B requires more specialized training, specific advanced certifications, and/or advanced knowledge of specific software programs. Level C requires relevant prior experience, knowledge from advanced coursework in the specialized training, independent decision-making skills, technical skills including web development, and sometimes the supervision of others. Graduate Level requires relevant prior experience, knowledge from advanced coursework in the student’s major area of study, organizational and training skills and/or leadership abilities. Other rates of pay exist, but those must be applied for individually and will only be approved in extraordinary circumstances.
In the interest of equality and fairness, the Student Employment Office strives to maintain a consistent standard of pay for comparable positions. It is understood that the job categorizations in the Student Employment Program are on a student level and may not compare with a full-time employees position in responsibility, workload, etc. It is understood that Student is a part of any title and that a student employee should never be used in any way that may displace or replace a permanent employee. The Student Employment Program categorizations are governed by employment conditions that are appropriate and reasonable according to the type of work performed, the geographical region, and the compensation scale for Shepherd University classified employees. The Student Employment Office is responsible for the final assignment of the appropriate job titles and pay category of all Shepherd University student employee positions.
Level A Positions
Qualifications:
Level A positions are those that require basic skills, abilities, and some specialized training and certifications. These positions may require knowledge of policies and procedures. They do not require extensive training or experience, although in some cases introductory coursework may be useful in carrying out job responsibilities. Depending on their job titles, students working in Level A positions may need to complete pre-requisite courses with specified grades.
Duties and Responsibilities:
Job duties for Level A positions may include clerical work (for example: typing, using computer software programs, filing, sorting mail, answering phones, greeting customers, entering data); custodial tasks; general food services; laboratory setup and maintenance; basic store keeping; security and/or parking enforcement; and library operations. Additionally, job duties for Level A positions may include helping to coordinate critical department events; writing reports; performing accounting and basic office management.
Scope and Complexity:
Level A positions generally are structured, with work assignments, priorities, and deadlines determined by the supervisors. Students in Level A positions may be expected in an emergency situation to make independent judgment calls. Any complex problem solving is supervised. Due to routine supervision, errors on the part of the students in Level A positions should be contained to the assigned project and corrected by the supervisors when the employees’ work is checked. Student employees in Level A positions are not responsible for the management of any functional area although they may have the responsibility of training and supervising other student employees.
Examples of Level A positions:
Custodial & Event Assistant
Student Assistant User Support
Student Assistant Wellness Cafe
Student Bookstore Assistant
Student Game Zone Assistant
Security Personnel
Student Office Assistant
Student Ambassador
Weight Fitness
Biology Lab Assistant
Level B Positions
Qualifications:
Level B positions are those that require specialized training, specific advanced certifications, and/or advanced knowledge of specific software programs. These positions may require knowledge of policies and procedures. Students working in Level B positions may need to complete pre-requisite courses with specified grades, supply recommendations from instructors, and maintain a certain GPA.
Duties and Responsibilities:
Job duties for Level B positions may include critiquing resumes for fellow students; providing a support network for students having difficulties with course work; and tutoring other students. Some Level B positions require students to work off campus in the community.
Scope and Complexity:
Level B positions are less structured than Level A positions, with work assignments, priorities, and deadlines determined by the supervisors and the student employees. Student employees at this level may occasionally need to make independent judgment calls based on prior training and experience, deferring decisions to their supervisors when in doubt. Students in Level B positions are rarely under constant direct supervision so errors on the part of these student employees may not be immediately detected and may affect some number of people. Level B positions do not generally have supervisory responsibilities due to the specialized nature of their work.
Examples of Level B positions:
Academic Peer Tutor
Community Service/Tutors
Student Lifeguards
Senior Library Assistants
Student Accounting Assistants
Desk Assistants
Level C Positions
Qualifications:
Level C positions require relevant prior experience, knowledge from advanced coursework in the student’s major area of study, knowledge of various policies and procedures, organizational and training skills, and/or leadership abilities. Additionally, advanced and uncommon computer skills may be needed.
Duties and Responsibilities:
Job duties for Level C positions may include updating procedures and policies; scheduling, training and supervising other student employees; managing projects; maintaining social media updates; and/or designing marketing materials.
Scope and Complexity:
Level C positions are loosely structured and control over work assignments is exercised by the student employees as well as their supervisors. These student employees are expected to identify work assignments and carry out daily duties with minimal instruction or direction, under the review of their supervisors. They make independent decisions and perform complex or specialized assignments. Students in Level C positions are rarely under constant direct supervision; therefore, any errors on the part of these student employees may not be immediately detected and may affect a large number of people. Students in Level C positions often have some responsibility for training and supervising other student employees.
Examples of Level C positions:
Biology/Math Research Assistant
Information Center Student Manager
Student Graphic Designer
Student Water Safety Instructor
Wellness Center Flex Manager
For the full Student Employment Manual, click here.