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You may order official transcripts either in electronic format/delivery, or in print (mailed, or campus pick-up):

You may request electronic transcripts to be delivered securely through parchment solutions!  Need help getting started?  Check out this Video!


Need help with the request process in Parchment?  We have a video tutorial for that too!

You may request Printed paper Official transcripts to be picked up on campus:

Printed Official Transcripts

Printed official transcripts for pick-up on campus are released only upon written request from the student with the student’s signature and printed name plainly shown.

A printed official transcript may be requested from:

Office of the Registrar
P.O. Box 5000
110 Ikenberry Hall
Shepherd University
Shepherdstown, WV 25443-5000

Alternatively, the signed request may be scanned and emailed to, or faxed to 304-876-5136.  If you use this option, please call 304-876-5463 to ensure that we have received your request.  We will verify completeness and help facilitate payment of applicable transcript fees.

The request must include your name, ALL previous names, address, phone number, 9-digit Shepherd ID number, dates of attendance, and graduation date (if applicable).

Include the COMPLETE mailing address to which the transcript should be sent.

The first official printed transcript EVER requested is free. The fee for each additional official printed transcript is $5.00. A check should be made out to Shepherd University. Please do not send cash.

(Note: All  RAIL requests for official transcripts require a credit card payment of $5 for normal processing, $15 for emergency processing. If you are using RAIL or Parchment to order your first printed transcript EVER, you will need to pay the appropriate fee, and can request your FREE print transcript by mail or in our office.

Printed official transcripts require a minimum of 3 working days for processing.

Emergency Printed Official Transcripts

Emergency hardcopy official transcripts are $15.00 each for 24 hour processing in our office: if we receive your $15 payment no later than noon on a business day, we will have your printed official transcript in the mail to its recipient on the very next business day.

Please note that the 24-hour time frame does NOT mean that the recipient will have it in 24 hours–we have no control over the U.S. Mail or other delivery systems. Transcripts are sent 1st class mail. For Fed Ex, UPS, etc., you must include a pre-paid, pre-addressed mailing envelope.

24-Hour Faxed Unofficial Transcripts

There must be a signed request by the student. This request may be faxed to 304-876-5136.  Faxed transcripts are unofficial.

Faxed transcripts are $15.00 each. This payment may be presented as a check sent by mail, or by cash or credit card in the Business Office (304-876-5284). Payment must be received before the transcript is faxed.

In addition to providing the fax number the transcript is to be sent to, provide a phone number for contact in case of problems!

Graduation Transcripts

Allow approximately a month from the date of graduation before a final official transcript may be issued. However, a student may request a letter of verification to confirm that requirements for graduation have been met.

Financial Obligations

All financial obligations to Shepherd University must be reconciled before an official (electronic or printed) or faxed unofficial transcript will be released.

If you need additional information, please call (304) 876-5479,  8:00 am – 4:00 pm Monday through Friday.


Printed official transcripts picked up by students will be stamped ISSUED TO STUDENT. Such a transcript may not be acceptable to the person receiving it.