Our main contact point is the IT Service Desk
| Email address: | itworkorder@shepherd.edu |
| Phone number: | 304-876-5457 (Main Campus) |
| Location: | The IT Services Desk is in the basement of the Scarborough Library in the Learning Commons. |
| Hours: | Mondays – Thursdays 8:00 A.M. to 5:00 P.M. |
| Fridays from 8:00 A.M. until 4:30 P.M. | |
| After Hours please email itworkorder@shepherd.edu. | |
Administration |
|
| Joseph Dagg | Director of IT Services |
Applications Support |
|
| Andy Raisovich | Manager, Application Support |
| Charles Thompson | Sr. Programmer/Analyst |
| Morgan Condon | Programmer/Analyst |
IT Service Desk |
|
| Mary Valentine-Boutté | Manager, IT Services Desk |
| Andrew Ford | Assistant Manager, IT Service Desk |
| Richard Lanham | Information Systems & Instructional Technology, Support |
| Scott Elwood | Information Systems and Audio-Visual Technician, Support |
Project Management Office (PMO) |
Jennie Khun | Manager, PMO/Operations |
| Brian Hammond | IT – Administrative Analyst / Budget Officer |
| Chris Korcsmaros | IT – Database Analyst |
Systems and Networking |
|
| Jason Kerr | Manager, Sr. Network Administrator |
| Adam Paige | Information Systems Technician, Network |
| James Welsh | Information Systems Technician, Network/Telecomm |