Main Menu

About Us and Contacts

Our main contact point is the IT Service Desk

Email address: itworkorder@shepherd.edu
Phone numbers: 304-876-5457 (Main Campus)
304-263-3066 (Martinsburg Center)
Locations: Main Campus: Basement of the Scarborough Library in the Learning Commons
Martinsburg Center: Room 118.
Hours: Mondays – Thursdays from 8:00 A.M. until 5:00 P.M.
Fridays from 8:00 A.M. until 4:30 P.M.

After Hours phone and email support, Mondays – Thursdays until 8 PM. Please call 304-263-3066 or email itworkorder@shepherd.edu.

Administration

Joseph Dagg Director of IT Services
Brian Hammond IT – Administrative Analyst / Budget Officer
Jennie Khun IT – Business Analyst

Applications Support

Richard Brandfass Manager, Applications Support
Charles Thompson Sr. Programmer/Analyst

IT Services Desk

Mary Valentine-Boutté Manager, IT Service Desk
Morgan Condon Information Systems Technician, Support
Richard Lanham Information Systems & Instructional Technology, Support
Adam Paige Information Systems Technician, Support
Richard Mills Information Systems Technician, Support – Martinsburg Ctr

Media Services (A/V)

Andrew Ford Media Services Technician
Robert “Bob” Tansill Media Services Technician

Systems and Networking

Jason Kerr Manager, Sr. Network Administrator
John Turner Network Administrator
James Welsh Information Systems Technician, Network/Telecomm