Our main contact point is the IT Service Desk
| Email address: | itworkorder@shepherd.edu |
| Phone numbers: | 304-876-5457 (Main Campus) 304-263-3066 (Martinsburg Center) |
| Locations: | Main Campus: Basement of the Scarborough Library in the Learning Commons Martinsburg Center: Room 118. |
| Hours: | Mondays – Thursdays from 8:00 A.M. until 5:00 P.M. Fridays from 8:00 A.M. until 4:30 P.M. After Hours phone and email support, Mondays – Thursdays until 8 PM. Please call 304-263-3066 or email itworkorder@shepherd.edu. |
Administration |
|
| Joseph Dagg | Director of IT Services |
| Brian Hammond | IT – Administrative Analyst / Budget Officer |
| Jennie Khun | IT – Business Analyst |
Applications Support |
|
| Richard Brandfass | Manager, Applications Support |
| Charles Thompson | Sr. Programmer/Analyst |
IT Service Desk |
|
| Mary Valentine-Boutté | Manager, IT Service Desk |
| Morgan Condon | Information Systems Technician, Support |
| Richard Lanham | Information Systems & Instructional Technology, Support |
| Adam Paige | Information Systems Technician, Support |
| Scott Elwood | Information Systems Technician, Support – Martinsburg Ctr |
Media Services (A/V) |
|
| Andrew Ford | Media Services Technician |
| Robert “Bob” Tansill | Media Services Technician |
Systems and Networking |
|
| Jason Kerr | Manager, Sr. Network Administrator |
| John Turner | Network Administrator |
| James Welsh | Information Systems Technician, Network/Telecomm |