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About Us and Contacts

Our main contact point is the IT Service Desk



Email address: itworkorder@shepherd.edu
Phone number: 304-876-5457 (Main Campus)
Location: The IT Services Desk is in the basement of the Scarborough Library in the Learning Commons.
Hours: Fall Semester hours:
Mondays – Thursdays 8:00 A.M. to 5:00 P.M.
Fridays from 8:00 A.M. until 4:30 P.M.
After Hours please email itworkorder@shepherd.edu.

Administration

Joseph Dagg Director of IT Services

Applications Support

Andy Raisovich Manager, Application Support
Charles Thompson Sr. Programmer/Analyst
Morgan Condon Programmer/Analyst

IT Service Desk

Mary Valentine-Boutté Manager, IT Services Desk
Andrew Ford Assistant Manager, IT Service Desk
Richard Lanham Information Systems & Instructional Technology, Support
Scott Elwood Information Systems and Audio-Visual Technician, Support

Project Management Office (PMO)

Jennie Khun Manager, PMO/Operations
Brian Hammond IT – Administrative Analyst / Budget Officer
Chris Korcsmaros IT – Database Analyst

Systems and Networking

Jason Kerr Manager, Sr. Network Administrator
Adam Paige Information Systems Technician, Network
James Welsh Information Systems Technician, Network/Telecomm