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Info for Current Guests

Whether this will be your first experience with us, or a return visit, we look forward to your arrival. As a part of our mission to make your stay a pleasant one, below is some important information for your visit:

Important Numbers

• Dedicated 24/7 Conference Support

• University Police
304-876-5202 (in an emergency dial 9-911 from campus phones)

• Shepherd University Information Center (Mon-Fri, 8:00 am – 4:30pm)


Unless otherwise arranged, check-out time is 11:00am on the last day of your visit.

Key Cards

Key cards are used for interior door and exterior building access. Do not prop doors
open; this poses a security risk to guests. Please report any lost key cards to Shepherd
University Conference staff immediately. For after-hours lockouts contact Conference
Support at 304-596-7137.

Meal List and Meal Hours

Specific meal hours have been communicated to your group’s conference organizer.

Meals are only served during these times. Guests are provided a key card for swipe access to dining venues during meal times. Please contact Shepherd University Conference staff to replace a lost meal access card. Your group’s conference organizer may permit access to dining venues at their discretion for guests without a meal card.


During the summer months, most campus parking spaces are considered “open”, except for normally restricted areas, like handicapped spaces, red curbs, fire lanes, parking meters, loading docks, etc.

Internet Service

Free wireless internet service is available campus-wide.
 The SSID is SU-Guest
 The initial password is: Shepherd
Further information is available at

Room Cleaning

Rooms are not cleaned daily by staff. Hallways, lounges, and shared restrooms are cleaned daily. Trash bags are provided and can be emptied in each residence hall dumpster. Additional paper products and linens are available upon request. Please call or text 304-596-7137 if you need assistance.

Laundry Facilities

All guests have free use of clothes washers and dryers. Ask a member of Shepherd University Conference staff for the location of the nearest machines


All rooms and buildings on-campus are smoke-free. Smoking outdoors is only permitted in designated areas.


Most machines are in the lobby or lower level areas. Please ask a member of
Shepherd University Conference staff for locations.

About Shepherdstown

Shepherdstown has dining options to suit every budget or taste. We hope that your stay at Shepherd University is enhanced by our local restaurants, shops, galleries, and nearby recreational opportunities.

For shopping and dining options please visit

The C&O Canal National Park is a short walk from campus. Harper’s Ferry and Antietam Battlefield National Parks are just minutes away by car.

Food, toiletries, and other necessities can be purchased at Shepherdstown’s Food Lion grocery or Rite Aid pharmacy, located respectively at 85 and 26 Maddex Square Dr, Shepherdstown, WV 25443.

Please visit the Shepherd University Bookstore, located on the ground floor of the Student Center at 210 North King Street, Shepherdstown, WV 25443, for any items you forgot or a memento of your stay at Shepherd University.