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Financial Aid

Due to space limitations, and for the health and safety of our students and staff, visitors and guests may be limited. Please reach us by phone at 304-876-5470 or by email at We apologize for any inconvenience but want to assure you that we are hard at work in the office to make sure that your financial aid is processed and ready for the upcoming fall semester.  Thank you for your understanding.


Financial Aid Checklist

Have you accepted your financial aid and completed all of the necessary steps to ensure that your financial aid will disburse on time?  The Undergraduate Financial Aid Checklist provides step-by-step instructions to ensure that you have completed all of the necessary requirements so that there will be no delay in receiving your payment.

For First Time Borrowers

All first time borrowers must complete Entrance Counseling, and a Master Promissory Note prior to disbursement of funds at You will need your FSA ID to complete both requirements. Entrance counseling ensures that you are aware of your rights and responsibilities as a borrower. After a brief tutorial, you are required to pass a quiz which will be forwarded to Shepherd University. Please contact our office if you have questions regarding these requirements.

Office of Financial Aid
Gardiner Hall | P.O. Box 5000 | Shepherdstown, WV 25443-5000
304-876-5470 | 800-344-5231 | Fax: 304-876-5238 (Include student ID and name) Federal School Code: 003822

Office Hours:
Monday, Tuesday, Thursday, Friday 8-4:30; Wednesday 9:30-4:30