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Employee Assistance Program (EAP)

Shepherd University’s Employee Assistance Program (EAP) through HealthAdvocate offers confidential, short-term counseling from licensed professional counselors for a full range of personal issues and for achieving a healthy work/life balance across the life span.  In a crisis, emergency help is available 24/7.

EAP services can help with:


Shepherd University full-time and part-time employees and their household family members are eligible for EAP services.  Enrollment in other Shepherd employee benefits is not required in order to use the EAP.

When accessing the EAP, employees and their families will be asked for their health insurance information.  The reason for that question is that referrals may be made, especially when longer-term treatment is needed, and health insurance would likely be required to cover that extended support.

How to Access EAP Services


Call Center:  888-293-6948 (available 24/7)


More Information

Click here to see more detailed descriptions of the numerous services available through the EAP.