Audio/Visual event requests are to be submitted to the IT Services Work Order System via Email: itworkorder@shepherd.edu. Event requests require 10 business day advanced notice. We provide assistance Monday through Friday 8:00am-4:30pm. If your event is on a weekend or after-hours, we can provide training on equipment in the space you are holding the event. We are unable to provide staff during these times.
Our goal is to provide quality support services associated with consultation in purchase and use of audio-visual equipment, campus delivery, enhancement of classroom facilities, operation, inventory, as well as storage and security of audio-visual equipment in support of our various instructional programs.
Do you need immediate assistance with classroom audio-visual technology equipment?
Please call: IT Services Desk at 304-876-5457
Please email any additional questions to: itworkorder@shepherd.edu
Please DO NOT unplug any cables in this classroom. Doing so may damage equipment and cause problems for the next user.
NOTE: For any of the services below, please make us aware of the need at least 10 business days before it is needed.
Services Offered:
- Delivery, set up, and operation of audio-visual equipment
- Streaming services
- Consultation on audio-visual software