TELECOM SERVICE CHARGES
VOICE MAIL on your office VoIP phone
To access your Voice Mail on a campus telephone, press the Voicemail button (it looks like a cassette tape) on your phone. You will hear the system ask for your Voicemail PIN. Enter your Voicemail PIN and listen to the voice prompts for listening to your voicemail messages.
When calling from off-campus
Dial your Shepherd office phone number. After it rings and you hear the voicemail announcement, press the * button on your phone. You should then hear the voice prompt to enter your voicemail PIN. Follow the prompts.
If your voicemail PIN is not working
Please send an email to itworkorder@shepherd.edu asking to have your voicemail PIN reset the default. You will be contacted after the PIN has been reset.
Page last updated on December 3, 2024