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I. T. Services

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I. T. Services Policies and Procedures

Frequently Asked Questions

About Us and Contacts

Our Policies, Procedures and Guidelines

The following are our current policies, procedures and guidelines which govern technology use on campus. Please refer to this page if you need guidance and clarification.


Acceptable Use Policy - What your account is for and what rules govern it.

Copyright Policy - Policy pertaining to copyrights and infringement

IT Security Policy, BOG policy #35 - Policy concerning the security of IT resources.


Excessive Network Usage - Excessive use of the network and internet

Guest Internet Access - Internet access for guests of Shepherd

Passwords - Policy governing the use and security of passwords

Peer-To-Peer Networks - Use of peer-to-peer (P2P) networks

Personal Tips for Information Security - Tips for securing your personal information.

Personal Devices - Use of personally owned devices at Shepherd and on our network

Personal Network Gear - Use of personally owned network gear (hubs/switches/routers/etc.) on Shepherd's network

Supported Operating Systems - What Operating Systems (OSes) do we support on our network?

Upgrading University Hardware and Software - Policies governing changes and upgrades of lab and office computers

USB Drives - Use of USB drives and their security

Wireless Devices - Use of wireless devices on the Shepherd network

Shepherd University | I. T. Services | P.O. Box 5000 | Shepherdstown, WV | 25443-5000
User Support Desk 304-876-5457 | Main Number 304-876-5245 | email: