Systems and Infrastructure Status
Planned outage: None at this time.
Unplanned outage: None at this time.
Extended Support Hours
Beginning Monday, October 17th, users can receive extended support for their issues. The IT Service Desk will remain open Mondays – Thursdays from 8 A.M. to 5 P.M. Friday hours will remain 8 A.M. to 4:30 P.M.
After Hours phone and email support is also available. If you have an issue between 5 P.M. and 8 P.M. (Mondays – Thursdays), contact us via phone at 304-263-3066 or via email at firstname.lastname@example.org.
The partial Internet outage which we experienced Friday, 10/21/2016, was caused by a DDOS (Distributed Denial Of Service) attack to a national DNS (Domain Name Service) provider. This issue has since been corrected.
To get help
- Email: email@example.com
- Phone: 304-876-5457 (Main Campus) or 304-263-3066 (Martinsburg Center)
- At the Main Campus, go to the IT Service Desk in the basement of the Library. Look for the sign above our area.
- For the Martinsburg Center, go to room 118. If no one is there, please go to the Front Desk.
Updated October 24, 2016