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I. T. Services

For Students

For Faculty/Staff

I. T. S. Policies and Procedures

Frequently Asked Questions

About Us and Contacts

Information Technology Services Mission Statement
Provide the Shepherd community of learners with excellent support for the use of information technology.

Information Technology Services Vision Statement
As technology becomes increasingly important to the world of opportunities and ideas, IT Services will be viewed as a respected guide in the Shepherd community. We will be regarded as a partner with other Shepherd organizations and enable them to succeed in their missions. We will provide a friendly learning environment to our students, faculty and staff.

Recent News
In April 2014, Microsoft stopped creating updates for Windows XP. Because of Microsoft dropping their support for XP, computers running this version of the Operating System can no longer be connected to our network as of Summer 2014.

To contact the User Support Desk:
Phone: 304-876-5457 | email:

Shepherd University | I. T. Services | P.O. Box 5000 | Shepherdstown, WV | 25443-5000
User Support Desk 304-876-5457 | Main Number 304-876-5245 | email: