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I. T. Services Policies and Procedures

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Information Technology Services Mission Statement
Provide the Shepherd community of learners with excellent support for the use of information technology.

Information Technology Services Vision Statement
As technology becomes increasingly important to the world of opportunities and ideas, IT Services will be viewed as a respected guide in the Shepherd community. We will be regarded as a partner with other Shepherd organizations and enable them to succeed in their missions. We will provide a friendly learning environment to our students, faculty and staff.

The I. T. Services Newsletter
Please read the latest edition of our newsletter

Recent News

Special Note for Banner users: Please do not upgrade your Java version from 1.6 to 1.7 if you are prompted. There have been comments in Banner forums that upgrading to Java 1.7 causes problems with running Banner. We will test the interaction and convey to you when it is safe to do this upgrade.
If any questions, please contact User Support Services

Movement to the new Exchange servers commenced on Monday, October 3, 2011. This process will take a few weeks. You will receive an email on the day your account is moved with instructions. Your account will be moved that evening.
The Outlook Web App may be access at https://exchgs1.shepherd.edu/exchange
The changes necessary for mobile devices and Macintosh mail programs to work may be found on the instruction page located at http://www.shepherd.edu/itservices/employee. Once on the page, click the appropriate link needed under the E-mail section of the page.

We are rolling out Office 2010 for Windows on July 1, 2011 to campus computers.
Here is a web page about Office 2010 Installation