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What are my Shepherd ID (SID) and PIN used for?
Your Shepherd ID (SID) is your main personal identification at the University.
Your Shepherd ID (SID) and Personal Identification Number (PIN)
are used to log into the RAIL (Remote Access Information Line) system. RAIL allows you to change your password, retrieve your SID, and change
your PIN. You can access RAIL from the Shepherd home page navigation bar or type
www.shepherd.edu/rail in the address bar of your web browser.
Your Shepherd ID (SID) is printed on the back of your Rambler Card.
If you have an older Rambler card, your SID is the last nine digits
of your Rambler card number. On the first login to RAIL, your PIN is your birth date in mmddyy
format. (Example for May 1, 2006 - 050106). RAIL will ask you to change
your PIN to a new six digit number. Remember this number and do not write it down.
NOTE: If you try to log onto RAIL with the incorrect SID
or PIN three times, you will be locked out even if you finally enter the correct
information. Go to the Registrar's Office with photo identification to have your
PIN reset to your birth date.
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What are my Username and Password used for?
Your Username and Password are used to log into your email
account, campus computers, WebCT and other network resources. You cannot
access RAIL (Remote Access Information Line) using your username and password.
Your Username is unique to you. Your Username is not your email
address, but it does consist of the characters before the @shepherd.edu
in your e-mail address. The only way to know your username is by looking it up in
the RAIL system.
Your Password should be 6-16 characters long. It should be a
combination of letters, numbers and printable special characters such as the
ampersand (&). You can retrieve your original password and
change your current password by accessing RAIL. You can access RAIL from the Shepherd home page
navigation bar or type
www.shepherd.edu/rail in the address bar of your internet browser. You must
use your Shepherd ID and PIN to log into RAIL. Remember you cannot
access RAIL using your username and password.
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What is RAIL and how do I access it?
The RAIL (Remote Access
Information Line) system allows you to do many tasks, depending on whether you
are a student or an employee.
Students
use RAIL to register for classes, check grades, view an unofficial transcript,
check your financial aid, and other student services. Faculty
can enter grades, access advisees' records, display and print class rosters, and
other tasks.
Certain Staff members can view departmental budgets.
Everyone can use RAIL to retrieve
their Shepherd ID (SID) and username, and change their PIN and current
password.
1. To access RAIL, go to the Shepherd home page navigation bar and
click on
RAIL or type
www.shepherd.edu/rail in the address bar of your web browser.
2. Scroll down to the bottom of the page and click on
Next Stop Rail - All Aboard!
3. Click OK or YES if a Security Alert window pops up.
4. On the User Login screen, enter your SID in the User ID
box and enter your PIN in the next box below. If this is your first login to RAIL, your PIN
will be your birth date in MMDDYY format. Click on the Login
button.
5. If this is the first time you have logged into RAIL, you will be
prompted to change your PIN to a new six digit number. Remember this
number. For security reasons, DO NOT write this
new PIN down or give to it to anyone. You will also be asked to
enter a security question and answer. This will allow you to retrieve your PIN if you forget it.
The answer to the security question is case sensitive.
6. On the welcome screen, you can select to view information under Personal Information
or any of the other menu items.
7. To protect your privacy, click on the EXIT in the upper right
corner and close your browser when you have finished viewing.
NOTE: If you try to login to RAIL with the incorrect SID
or PIN three times, you will be locked out even if you finally enter the correct
information. Go to the Registrar's Office with photo identification to have your
PIN reset to your birth date.
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How do I retrieve my Username and Password?
You retrieve their Username and Password by accessing the RAIL (Remote Access
Information Line) system.
1. To access RAIL, go to the Shepherd home page navigation bar and
click on
RAIL or type
www.shepherd.edu/rail in the address bar of your web browser.
2. Scroll down to the bottom of the page and click on
Next Stop Rail - All Aboard!
3. Click OK or YES if a Security Alert window pops up.
4. On the User Login screen, enter your SID in the User ID
box and enter your PIN. Your PIN initially is your birth date in MMDDYY
format. If you have logged in previously, you will need to enter the current
PIN. Click on the Login
button.
5. If this is the first time you are logging into RAIL, you will be
prompted to change your PIN to a new six digit number twice. Click on
Reset PIN. Remember this number. For security reasons,
DO NOT write this new PIN down or give to it to anyone. You
will also be asked to enter a security question and answer. This will
allow you to retrieve your PIN if you forget it.
6. On the welcome screen, click on Personal Information.
7. Scroll to the bottom of the screen and click on Password
Management.
8. Click on Retrieve Original Password. You will need to read
and accept the Acceptable Use Policy. Your Username and
Password will then be displayed.
9. We recommend you change your password immediately to one you will
remember. Click on
Back to Password Management Menu in the upper right corner.
10. Click on Change current password.
11.
Your Password should be 6-16 characters long. It
should be a
combination of letters, numbers and printable special characters such as the
ampersand (&). Enter your new Password twice and
click on Change Password. A confirmation page will
state that your password has been changed.
12. To protect your privacy, click on the EXIT in the upper right
corner and close your browser when you have finished viewing.
NOTE: If you try to login to RAIL with the incorrect SID
or PIN three times, you will be locked out even if you finally enter the correct
information. Go to the Registrar's Office with photo identification to have your
PIN reset to your birth date.
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I forgot my SID or PIN. How do I look them up?
To look up your SID:
Remember your SID is printed on the back of your Rambler card. If
you have an older card which does not have it printed on the back, it is the
last nine digits on the front of the Rambler card. If you do not have your
Rambler card, you may do the following to look up your SID.
1. Access RAIL by going to the Shepherd home page navigation bar and
click on RAIL or type
www.shepherd.edu/rail in the address bar of your web browser.
2. Scroll down to the middle of the page and click on If you don't
know your SID, look
it up here.
3. Click OK or YES if a Security Alert window pops up.
4. On the Shepherd University ID Lookup screen,
enter your Social Security Number without dashes, your birth date in
the format MMDDYYYY, and your last name
EXACTLY as recorded on your student record. Click on Submit.
5. Your SID will be displayed as your ID. This will always be your SID
and will not change unless you need a new Rambler card. Check the Rambler
card web site for details about card replacement. If you are issued a new
card, your SID will become the one printed on back of this new card.
6. To protect your privacy, click on the EXIT in the upper right
corner and close your browser when you have finished viewing.
To look up your PIN:
1. Access RAIL by going to the Shepherd home page navigation bar and
click on RAIL or type
www.shepherd.edu/rail in the address bar of your web browser.
2. Scroll down to the bottom of the page and click on
Next Stop Rail - All Aboard!
3. Click OK or YES if a Security Alert window pops up.
4. On the User Login screen, enter your SID in the User ID
box and click on the Forgot PIN? button.
5. Your SID (User ID) and a security question
will be displayed. Type in the answer to the question. Click on Submit Answer.
6. Enter a new 6 digit PIN twice. For
security reasons, Do NOT write this new PIN down or give to it to anyone. Click
on Reset PIN.
7. On the welcome screen, you can
select to view your information under Personal Information or any other
menu item you need.
8. To protect your privacy, click on the EXIT in the upper right
corner and close your browser when you have finished viewing.
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I forgot my password. How do I find it?
Remember: Your Username and Password are used to
log into your email account, campus computers, WebCT and other network
resources. You cannot access RAIL (Remote Access Information Line)
using your username and password.
1. You will need to access RAIL to change your password. A password changed
from the original one cannot be retrieved, it must be changed. Go to the
Shepherd home page navigation bar and click on RAIL or type
www.shepherd.edu/rail in the address bar of your web browser.
2. Scroll down to the bottom of the page and click on
Next Stop Rail - All Aboard!
3. Click OK or YES if a Security Alert window pops up.
4. On the User Login screen, enter your SID in the User ID
box and enter your PIN. Click on the Login button.
5. On the welcome screen, click on Personal Information.
6. Click on Password Management at the bottom of the page.
7. Select Change Current Password.
8. Enter your new password twice. Your password should be
letters, numbers, and special printable characters such as the ampersand (&)
so it is harder to guess.
Your password must be between 6 to 16 characters. Click on
Change Password.
9. The next page will confirm your password has been changed.
10 To protect your privacy, click on the EXIT in the upper right
corner and close your browser when you have finished.
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How do I login to my Shepherd Web Mail?
Students:
1. Type http://mail.shepherd.edu/
in the address bar of your web browser. OR Go to the Shepherd home page
navigation bar and click on E-Mail, then click on
Shepherd University
Web Mail.
2. Enter your Username and Password. Click on Log In.
3. Click on Continue.
4. To view incoming e-mail, select the View Mail tab.
5. For more features, click
here.
6. When finished viewing, click on Log Off in the upper right
hand corner.
Employees:
1. Type
exchange.shepherd.edu
in the address bar of your web browser. OR Go to the Shepherd home page
navigation bar and click on E-Mail, then click on
Microsoft Web Access.
2. A Security Alert window will popup. Click on OK.
3. Enter Shepherd\your username and your Password. Click on
Log On.
4. To view incoming e-mail, select Inbox in your folder list.
5. For more features,
click here.
6. When finished viewing, click on Log Off in the upper right
hand corner.
NOTE: We suggest you do not forward your Shepherd
e-mail account to an outside account. This is because the outside site may
block your Shepherd e-mail because it may look like spam.
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