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Student Email System

Faculty and staff regularly use email to communicate with students. Every student is issued a University email account and must regularly monitor it for official communications. You can access the Shepherd Email system at https://login.microsoftonline.com.
Be sure to retrieve your computer account before visiting this server. Your email address will be username@rams.shepherd.edu


Tips about email


Getting Your Email

To access your web-based email account, type https://login.microsoftonline.com into your browser’s address line, or go the Shepherd web page at www.shepherd.edu, click on the Current Students menu item and then select Email on the drop-down menu.

  1. For the username, type in your username you looked up previous followed by @rams.shepherd.edu so it is username@rams.shepherd.edu. Type in your changed password into the password box. I you have not changed your password yet, see the instructions above.
  2. Click on the Log In button.
  3. You should set the default language and time zone. The initial time zone is set to Iceland so click on the box on the right hand side, then move upward until you see Eastern time.
  4. Once you set the time zone, you will see your email messages.
  5. Your e-mail account has a sizable, but finite size limit. You will need to manage your account so problems are avoided.

Setting up your Shepherd email on your smartphone

The following instructions are generic. These are not to be interpreted as specific step-by-step instructions as each smartphone OS (Operating System) is different from others in terms of their menu navigation and options.

  1. Go into your Settings
  2. Go into your Email Settings
  3. Select either Exchange or Exchange ActiveSync
  4. The server name is outlook.office365.com
  5. The domain is rams.shepherd.edu
  6. Enter your Shepherd username and password

Tips for managing the account’s size


If you need help, please contact the IT Services Desk by phone at 304-876-5457, see us in the basement of the Library or email us from a personal email account at itworkorder@shepherd.edu (to create a ticket in our system).