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Frequently Asked Questions

Frequently Asked Questions

Q: What do I do if I have a disability and need an accommodation?

A: Complete an Accommodation Request Form found on the Disability Support Services website under “Accommodation Requests”.

Q: What type of documentation do I need to receive an accommodation for a physical disability?

A: If you are seeking accommodations you may need documentation from a licensed professional and other any supporting information, which verifies:

Q: What type of documentation do I need to receive an accommodation for a learning, psychological, or processing related disability?

A: If you are seeking classroom accommodations because of a learning, processing or cognition related disability; you may need to submit one or more of the following:

These documents generally should be less than five years old and must verify the following:

All documentation can submitted electronically or by US mail and will remain confidential at all times.

Q: What do I do if I need a campus housing accommodation? Housing accommodations may include:

A: Housing accommodations require the same documentation as listed above. Housing Applications must be submitted to the Residence Life office with the documentation must be submitted to Disability Support Services office. Application due dates can be found on the Residence Life website.

Q: How are accommodation decisions made?

A: All accommodations are decided on a case-by-case basis. The University has an obligation to provide reasonable and appropriate accommodations to ensure that students with disabilities have access to all campus programs, services, and functions.

Q: What type of classroom accommodations does Shepherd University offer?

A: Classroom accommodations at Shepherd University are tailored to the student’s individual needs based on their ability and disability as well as the fundamental requirements of the courses they are enrolled in and may include testing accommodations, alternate format course materials, assistance in taking notes, specialized furniture or technology, and modifications to existing course policies.

Q: What kind of academic resources are available?

A: Disability Support Services consults with faculty members to develop instructional strategies for academic success and  works closely with the Academic Support Center (Library Room 103), the TRiO Student Support Services program (Library Room 154) and the Student Success Academy (Student Center 226). The Academic Center offers free peer tutoring in a variety of subject areas. Signing up a tutoring session is as simple as visiting their web site at: Academic Support Center and clicking on “schedule an appointment with a tutor.” Once you have completed a registration profile you will be able to schedule tutoring appointments. All academic support and tutoring questions should be directed to Emily Gross, Director of Academic Support Services at 304-876-5221 or by email at Student Support Services (SSS) is a federal TRiO program that offers services to help student participants succeed in college. The services include free tutoring, academic advising, cultural and educational activities, workshops, and career counseling. Eligible SSS students include first-generation college students (neither parent holds a four-year degree), income-eligible students (determined by federal guidelines), and/or students with a documented disability.  Students must apply by completing the TRiO Application Form to be considered for the program. Please visit their website TRiO or contact the director Cynthia Copney at

Q: What type of assistive technology do you provide?

A: Disability Support Services’ Office provides digital and cassette recorders free of charge to students registered with Disability Support Services to check-out as needed to support their accommodations. Please visit the Office of Disability Support Services to check-out one of these recorders. A valid student identification card is required.