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Shepherd introduces Rave Alert text-messaging system

Shepherd University has teamed-up with Rave Wireless Inc. to offer a text-messaging notification system. Emergency communications from the University, including inclement weather announcements, will be sent as a text message to those who opt into the plan. Please note that school closures and emergency announcements will be the only notices sent to participants. Additional notices may be available in the future (i.e., reminders for school and group events, etc.), but the participants will have the choice of opting into receiving these notices.

Please note: If you have changed your cell phone number or carrier, you MUST log on to your Rave account and update this information. If you do not update your information, you will not receive text messages.

Also please be advised that emergency texts are sent to your primary number ONLY. The Rave site allows for two additional numbers to be added for event and general announcements, but Shepherd is not subscribing to this plan (Shepherd uses Rave for emergency messages only). Rave will remove the additional number options from their Web site in the spring.

INSTRUCTIONS: Log on to Rave; click on the "My Account" tab; click on "Edit" beside Mobile Contacts; click on "Edit" under Actions; enter your new or existing mobile number and click "Continue"; select your new carrier and click "Continue"; once you receive the confirmation code, enter the code and click "Continue"; once your number is successfully updated, click "Done".


You will need your Shepherd Username (example: JStudent01), your Shepherd e-mail address (Example: and Shepherd network password in order to register. This information will enable your account to be created, confirmed and maintained.

If you do not know your password, you may retrieve the information via RAIL. Click here for instructions.

Once you have successfully logged in to RAVE with your Username and password, you can add and/or update your cell phone settings. The system will then send you a text-message confirmation code that you MUST enter on your RAVE account page. Please note that times will vary on how long it will take to receive the confirmation code.

You will not be successfully registered until you have entered the confirmation code.

Once you have completed and confirmed your registration, you will receive notices via text-messaging, e-mail, or both. These options are available on your RAVE account page.


Shepherd University does not warrant the successful delivery of each message to each individual recipient. In registering for participation in this text-messaging service, each registrant should realize that there may be a charge by your cell phone provider to receive SMS messages. Full Disclaimer

If you need assistance with your Shepherd e-mail address or computer password, please contact the IT Services Help Desk at ext. 5457 or visit the IT Services Web site.

Shepherd University | P.O. Box 5000 | Shepherdstown, West Virginia | 25443-5000 | 304-876-5000 | 800-344-5231 | FAX 304-876-3101