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Registering devices for use in your Residence hall room

This page is to test a concept for using a web page to gather information.
It is not an active page and should not be used to register devices.
To have a device registered, read the below and send an email to itworkorder@shepherd.edu with all of the information asked for in the fields at the bottom of this page.

Registering non-computer/non-smart devices for use in your Residence hall room.

Laptops and desktops with Wi-Fi cards; smart phones; devices such as iPods, iPads and similar Android devices; Chrome books and other similar devices which can talk to our Wi-Fi network may be registered without using this form. Please contact the IT Service Desk if you need help.

This form is for devices such as game consoles, smart TVs, and Rokus which you want connected in your residence hall room. These devices will not connect to our Wi-Fi network as they do not run the necessary protocol, WPA2-Enterprise, necessary for connecting. You must use an Ethernet (wired) connection to connect these devices to our network.

If you are not sure whether your device may be registered by you or if you need to use this form, please contact the IT Service Desk at 304-876-5457, email support@shepherd.edu or see us in the basement of the Ruth Scarborough Library.

The first step is to connect an Ethernet cable between your device you want to register and a working Ethernet wall jack in your room. After you do so, power your device on and look at the network settings menu for the Ethernet’s MAC address. The MAC or physical address for your Ethernet connection should in the form of xx:xx:xx:xx:xx:xx or xx-xx-xx-xx-xx-xx with each x being either a letter between A and F, or a number between 0 and 9. Make note of that MAC address for later.

Note: Please give us at least three business days to register your device, especially the first week or two of classes.

The next step is to fill out the information below and submit it to IT Services.