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Outside Group Request Page

In the past IT Services has allowed guest accounts or guest user access to our systems. That cannot be the case any more. We have been required to certify our networks for various data security compliance requirements, and those do not allow guest accounts.

All access to our network must be via specific named-user accounts.

In order for us to comply with the requests in a timely manner, the requests should be made at least two weeks prior to the person’s arrival on campus.

If the purpose for the account is peripheral in nature to the visit, such as for checking their home email accounts, then a Shepherd account should be reconsidered.

If you have any questions about whether accounts are needed, please contact the User Support Desk at x5457 or email us at support@shepherd.edu as soon as you are aware of the need. We would be glad to work with you on your needs.

If an account or accounts are needed, please do the following at least two weeks prior to the account(s) being needed.

  1. Print out a Temporary Account Request Form for each person who needs an account
  2. fill out one for each person
  3. Sign each one
  4. Return them to the I. T. Services administration office located in the basement of Ikenberry Hall (the Administration building)

Once the account(s) are ready, we will contact you as to how you want to receive them.