IT Services

 

Installation instructions for Symantec (Norton) Anti-Virus for Shepherd students


 

 
To install Symantec Anti-Virus on your systems, you will need to do the following:
 
1. Go into a web browser, preferably Internet Explorer.
2. Type in studentantivirus.shepherd.edu:8088 into the address bar, and then press the Enter key or Go button.
 
3. You will be prompted for your Username and Password.
4. Enter Shepherd\your username in the Username box and your password into the password box.
 
5. Click on the OK button.
6. Read the page which comes up and then click on the Install Now button.
7. You will see a dialog box appear. Click on the OK button.
8. You should see a golden colored box appear near the top of your web browser saying "This site may require the following Active X control: 'Symantec AntiVirus Corporate Edition...Click here to install". Click on the bar once.
 
9. Once you have clicked on the bar, you should receive a pop-down menu. Click on the Install Active X control... option once.
 
10. Click on the Install button on the dialog box which appears.
12. This will run for a while. Once it is done, click on the hypertext word here on the Symantec Web Deployment screen to close this window.

 
12. It will ask you if you are sure you want to close this window. Click on the YES button.
13. The installation will continue running for a while longer without showing you that it is. You will see a new icon, a gold colored shield tilted to the right in your system tray located at the bottom right hand corner of your screen.
 
NOTE: You may see a box stating your definition files are out of date. Click on the Close button. Symantec AntiVirus will update itself on its own within a few minutes after installation. You may check to make sure by double-clicking the gold colored shield icon in the system tray and looking at the virus definition date. If it is about a week old or newer, you have the most recent definition file installed.
 
If you have any questions, please contact the User Support Desk at 304-876-5457.

Shepherd IT Services 304-876-5245  
 User Support Desk 304-876-5457