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Faculty and staff regularly use email to
communicate with students. Every student is issued a University email
account and must regularly monitor it for official communications.
You can access the Shepherd Email system at
http://outlook.com. Be sure to retrieve your computer account
before visiting this server. Your email address will be
username@rams.shepherd.edu. |
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| Tips about email |
| When sending email, keep in mind it is sent via an unprotected source and
without encryption. Do not divulge personal, confidential, or financial information via email. Doing so
could result in an embarrassing situation or comprise of your information’s confidentiality.
Abide by common courtesy rules when sending email. Also use a level of formality that equals the purpose
of the email. |
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| Use caution when opening emails, especially attachments.
They may contain a virus or other malicious code. |
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| Getting Your Email |
To access your web-based email account, type
http://outlook.com into your browser's address line.
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For the username, type in your username@rams.shepherd.edu.
Type your original password into the password box.
You need to retrieve this password from RAIL beforehand. It is the original six-digit,
randomly generated one created when your computer account was created.
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Click on the Log In button.
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The first time you log in, you must change your
password. You will need to enter your old one once, then the new one twice.
You will then be logged out and you must log back in with the new password.
Remember to enter username@rams.shepherd.edu for the username.
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The next time you log in, you must set the
default language and time zone.
The initial time zone is set to Iceland so click on the box on the right
hand side, then move upward until you see Eastern time. |
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Once you set the time zone, you will see
your email messages.
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Your e-mail account has a sizable, but finite
size limit. You will need to manage your account so problems are avoided.
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| Tips for managing the account's size |
1. Save attachments to a thumb drive or your
personal network disk space as soon as you can, then remove them from
the message.
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2. Delete any messages you no longer need. Make sure
attachments are saved somewhere else first.
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3. Check your e-mail periodically, even between
semesters and over the summer.
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4. Use your Shepherd e-mail only for your courses.
Use an outside account for personal e-mails if you receive a lot.
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When finished using your account, be sure to
click on Logout in the corner of the screen.
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| If you need help, please contact the User Support Desk. |
