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I. T. Services

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I. T. Services Policies and Procedures

Frequently Asked Questions

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Residence Halls

All residence halls are wired for internet access. There is one port for each person in the room. We also have wi-fi accessible in all residence halls. Personal wireless access points are not allowed in residence halls.


Along with your computer, bring a network (CAT-5, CAT-5e or CAT-6 ethernet) cable. This cable is larger than a phone cable and can be purchased at the campus bookstore. A standard phone cable will not work. We also suggest bringing a surge protector/power strip.


Computers must pass strict operating system and antivirus standards. See Bringing your computer to campus to prepare and register your computer.


If you have a game console you want to connect to the network, visit Game Console Information for directions.

Shepherd University | I. T. Services | P.O. Box 5000 | Shepherdstown, WV | 25443-5000
User Support Desk 304-876-5457 | Main Number 304-876-5245 | email: