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If you are using the AOL browser to access our website, you will
need to launch the Microsoft Internet Explorer browser (IE) or Netscape
browser over your AOL browser. |
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The AOL browser cannot handle security levels with certain
applications. When you move from one search screen to another, it
assigns a new URL address every time, leaving your ID logged onto the
previous page you just viewed and presumes you are a new person trying
to log on with the same ID. |
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Please read the following instructions for starting your
Internet Explorer
or Netscape browser. |
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Internet Explorer Users
After logging on to AOL, minimize your AOL welcome screen.
Find the "Start" button located on the lower left portion of your screen.
Click the "Start" button to bring up a selection menu, scroll up to "Programs" which will open another set of menus.
Find the "Internet Explorer" folder, and select Internet Explorer to launch your browser.
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Netscape Users
After logging on to AOL, minimize your AOL welcome screen.
Find the "Start" button located on the lower left portion of your screen. Click the "Start" button to bring up a selection menu,
scroll up to "Programs" which will open another set of menus.
Find the "Netscape Communicator" folder, and select "Netscape Navigator" to launch your browser.
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Note:
Users should have the latest browsers which resolve various bug issues.
Please check your browser version. If you have IE 3.0, you will need to upgrade your browser to at least version 4.0 SP1 and
ultimately to the latest version.
If you have Netscape 3.0 you will need to upgrade to the latest version.
To check your browser version, start your browser (see above), select Help, scroll to and select About (See Examples Below)
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Internet Explorer
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Netscape Communicator
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You can download the latest browser versions from the following:
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