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Game Console Information


How do I use my Xbox or PlayStation console online?

Please plug your game console into the ethernet connection in your room or configure the wireless settings, and make sure it is powered on. Go into a web browser on the game console or on your computer. Type in http://registration.shepherd.edu/registration and select the bottom link.
Enter the required information and click the Register button.
You will need to re-boot your game console in order for it to connect to the network.

 
Please be advised that we provide minimal support for game systems. Visit the manufacturer's website for additional technical support.
 
The MAC address is in the form xx:xx:xx:xx:xx:xx where each xx is a two digit hex number, such as 8A and 9F.
 
Use the following instructions to get the MAC address:
 
Xbox:

1. Turn on your Xbox console with no game disc in the disc tray.

2. From the Xbox Dashboard, choose Xbox Live.

These steps assume you cannot connect to Xbox Live until you finish configuring your Xbox console to use your PC's MAC address. Therefore, you should receive the following message: "Could not connect to Xbox Live. Do you want to troubleshoot your network connection?".

3. From the Connect Status screen, select Settings.

4. The 12-digit number at the bottom-right corner of the Network Settings screens is the MAC address of your Xbox console.

5. For additional support, visit Microsoft Xbox Support.

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Xbox 360:

1. Go to the System area of the dashboard and select Network Settings.

2. Select Edit Settings. Under Basic Settings, verify the IP Settings are on Automatic.

3. Go to Additional Settings and select Advanced Settings.

4. At the bottom of the screen, the Wired MAC Address will be displayed.

5. For additional support, visit Microsoft Xbox 360 Support.

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Xbox 360 NXE

1. Press the Xbox Guide button on the controller and scroll to the right to select Settings.

2. Select System Settings and then Network Settings.

3. Select Configure Network and select the Advanced Settings tab on the right.

4. Press "A" in Advanced Settings.

5. At the bottom of the screen, the Wired MAC Address will be displayed.

6. For additional support, visit Microsoft Xbox 360 NXE Support.

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PlayStation 2:

1. Make sure the Ethernet cable is disconnected from the PS2.

2. Boot up using the Network Setup Disk, and select ISP Setup from the main screen.

3. At this point, make sure it says the Network Adapter is found. If not, it may not be installed correctly, or the PS2 has an issue.

4. A few notices will come up indicated the network is not affiliated with SCEA, etc. Keep pressing the X button.

5. You'll reach a screen that allows you to create a new ISP. Select NEW , and have them input a name (UGA, Dorm, etc).

6. After that, it will ask if you are 'Currently subscribing to an ISP.' Choose YES.

7. Next screen, choose High Speed Connection (Cable or DSL).

8. On the next screen, choose Automatic Settings.

9. After that, it will ask if the ISP requires a User ID and Password. Select No.

10. Then it will ask if the ISP requires them to input a DHCP host. Select No.

11. At this point, the PS2 should begin to test the connection. DO NOT PLUG THE ETHERNET CABLE IN AT THIS POINT. The connection must fail. It takes about 30 seconds.

12. After the test fails, press the Select button, and the MAC address will be displayed.

13. For additional support, visit PlayStation Support .

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PlayStation 3:

1. From the Main Menu, select Settings and press the X button.

2. Select System Settings and press the X button.

3. Select System Information and press the X button.

4. The MAC address will be displayed.

5. For additional support, visit PlayStation Support.

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If you have any questions, please contact the User Support Desk at 304-876-5457.

Shepherd University | I. T. Services | P.O. Box 5000 | Shepherdstown, WV | 25443-5000
User Support Desk 304-876-5457 | Main Number 304-876-5245 | email: support@shepherd.edu