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I. T. Services

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I. T. Services Policies and Procedures

Frequently Asked Questions

About Us and Contacts

Bringing your computer to campus

Students can connect their computers to our residence hall and wireless networks. Employees have access to the wireless network on their personal laptops. We recommend all students and employees prepare their computers before bringing them to campus. To ensure the network is secure and reliable, we maintain strict standards for operating system versions and virus protection:
  • Macintoshes must run Mac OS X version 10.7 or higher.
  • Windows computers must have all patches installed and an up-to-date antivirus is required. We recommend Automatic Updates be enabled. Visit Microsoft to check for patches.
  • Versions of Windows before Vista, ie. 95/98/2000/ME/XP, are not supported.
  • Linux is allowed, but limited support is available.
This is the list of Anti-Virus software our Client Security Agent (CSA) recognizes: AV List.

If your antivirus is not on the list, contact to see if we can add it. You must have an anti-virus product installed and up-to-date on your computer. Please remember to set your system for automatic virus definition updates.

To connect to our networks, you must register your computer and have it scanned for compliance with the above requirements. Be sure to have your Computer Account before proceeding.  Please note that you cannot register using a dial-up connection.

NOTE: Soon after each Fall and Spring semester ends, we delete all registrations.
You must re-register your device(s) again.

Register and scan my computer.

Once registered, laptop owners can proceed to configure their computer for the wireless network.

Shepherd University | I. T. Services | P.O. Box 5000 | Shepherdstown, WV | 25443-5000
User Support Desk 304-876-5457 | Main Number 304-876-5245 | email: