IT Services

Bringing your computer to campus


Students can connect their computers to our residence hall and wireless networks. Employees have access to the wireless network on their personal laptops. We recommend all students and employees prepare their computers before bringing them to campus. To ensure the network is secure and reliable, we maintain strict standards for operating system versions and virus protection:

 
  • Apple computers must run Mac OS X version 10.2.0 or higher.
  • Windows computers must have all patches installed and an up-to-date antivirus is required. We recommend Automatic Updates be enabled. Visit Microsoft to check for patches.
  • Earlier versions of Windows, 95, 98, 2000 or ME, are not supported.
  • Linux is allowed, but limited support is available.
 
We require one of these antivirus programs:
 
  • Symantec Norton AntiVirus  & Corporate
  • Norton 360                             
  • McAfee Viruscan , Enterprise & Home
  • Trend Micro Antivirus 2007 & Officescan
  • Avast
  • EZTrust
  • Sophos
  • Microsoft-Windows-Onecare
  • Panda
  • Grisoft-AVG
  • ETrust
 

If your antivirus is not on the list, contact support@shepherd.edu to see if we can add it. Shepherd offers           Free Norton AntiVirus to students if you do not currently have a package. Please remember to set your system for automatic virus definition updates.

 

To connect to our networks, you must register your computer and have it scanned for compliance with the above requirements. Be sure to have your Computer Account before proceeding.  Please note that you cannot register using a dial-up connection.

 

Register and scan my computer.

 
Once registered, laptop owners can proceed to configure their computer for the wireless network.

Shepherd IT Services 304-876-5245  
User Support Desk 304-876-5457