All use of the Shepherd network, including
using it to access Internet resources, must be via authenticated,
named-user accounts. Anonymous access via the Shepherd network to
the Internet is not allowed. Campus community members (i.e., people
having a direct relationship with Shepherd University that are not
employees or students, such as Shepherd Foundation members, CATF
employees, or volunteers) may request transient named-user accounts
for Internet access with the following requirements:
• The applicant must have a Shepherd University sponsor (faculty or staff member).
• The applicant, when approved, will have Internet access only; no internal
resources may be accessed.
• The applicant’s temporary account is valid for no more than 30 days.
• The request must be made no later than two weeks prior to the account
Federal laws (e.g. the Communications
Assistance for Law Enforcement Act of 1994, CALEA) require us to be able
to log all voice communications crossing our Internet connection and tie
them to individual users for wiretapping purposes. The growing
popularity of voice communications over the Internet (“VoIP”) has
made this requirement a particular concern for law enforcement agencies.
Shepherd University is not required to comply with certain CALEA
provisions if it maintains a private network, such as by requiring
authentication for all network access. Furthermore, information security
best practices call for having the ability to associate network traffic
with individual named users.
Besides tracking any potential illegal activities, this allows us to
more efficiently help people when they experience network connectivity
issues. A separate IT Services guideline governs retention of network
traffic logs. Logs are purged periodically in accordance with that
internal guideline, unless a court order supersedes it.