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In the past IT Services has allowed guest accounts or guest user access to our systems. That cannot be the case anymore as we have been required to certify our networks for various data security compliance requirements, and those do not allow guest accounts.
All access to our network must be via specific named-user accounts.
In order for us to comply with the requests in a timely manner, the requests should be made two weeks prior to the person's arrival on campus.

If the purpose for the account is peripheral in nature to the visit, such as for checking their home email accounts, then we should re-think the need for a Shepherd account.

If you have any questions about whether accounts are needed, please contact the User Support Desk at x5457 or email us at as soon as you are aware of the need. We would be glad to work with you on what is needed.

If you do need to request accounts, please print, fill out and sign this Computer Account Request Form.
Remember we must have the completed forms at least two weeks prior to the accounts being needed.

Shepherd University | I. T. Services | P.O. Box 5000 | Shepherdstown, WV | 25443-5000
User Support Desk 304-876-5457 | Main Number 304-876-5245 | email: