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A significant difference between Outlook and Outlook
with Web Access is the toolbars. The toolbars in OWA have few words,
mainly icons. However, as with all Windows programs, if you run the
mouse pointer over the button/icon a tip is displayed showing the icon’s
function. If you are trying to figure out how to do something, check the
icons in the Toolbar. |
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Signing On
1. In the address line of the browser type in
exchange.shepherd.edu.
2. At the Outlook Web Access screen type in shepherd/username in the User
Name textbox and your password in the Password textbox (see image below). Click
OK.
3. Note: If you are using Internet Explorer, you are given the option to use the
Premium Client or the Basic Client. The Premium Client has more features
than the Basic Client, but may not perform as well over slower Internet
connections. Use the Premium Client unless you have a slow Internet connection,
in which case you may wish to use the Basic Client. (If you are using another
Web browser, you may not see this option, and may therefore be restricted to the
Basic Client.)
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E-mail
The Toolbar
(Premium client)
1 Folder list
2 New message
3 Move mail into folder
4 Delete mail message
5 Reply / Reply to All / Forward
6 Show/Hide Reading Pane
7 Check for new messages
8 Search
9 Address Book
10 First / Previous / Next / Last Page
11 Log Off
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The Toolbar (Basic client)
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1 New Message /
Contact / Distribution List, etc.
2 Move
3 Copy
4 Delete
5 Navigate up one folder
6 Rename
7 Check for new messages
8 Empty Deleted Items
9 View Messages options
10 Address Book
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Opening Email
To open a new email, simply click on it in the Inbox. The new mail
message will open up in its own window. (In the Premium client the selected
message will appear in the Reading Pane on the right of the screen.) |
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Sending Email
Whether creating a new email, replying or forwarding an email, the process is
the same. Click the appropriate button on the Toolbar.
A difference with OWA is after you have typed the recipient names in the To:
line, the names are not automatically searched for the email address. You must
click the “check names” button
for OWA to check for the email address on the exchange server. Checking
names will look at your contacts and the addresses on the exchange server.
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Deleting Email
When deleting an email from the open window, it may still
show in the Inbox list. This is because there is a slight delay within OWA. It
will be removed from the Inbox in a short time. |
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Sorting
To sort the Inbox, click the column header of the column
by which you wish to sort the mail (Premium client), or the drop-down list of
View options (Basic client). |
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Options Out Of Office Assistant
To be able to turn on or off the Out
of Office Assistant from a remote location, go into OWA. Click the Options icon
on the Outlook Bar that runs down the left of the screen.
This option works exactly as it does in Outlook on your PC. Select
you are Out of the Office and type your reply to senders in the white space. The
next time you open Outlook it will ask if you now wish to turn the Out of Office
Assistant off.
Other options available at the Options screen, include:
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Messaging
Options |
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Privacy
and Junk E-mail Prevention
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Date
and Time Formats
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Calendar
Options
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Reminder
Options
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Contact
Options
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Recover
Deleted Items
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Calendar (Premium and Basic clients)
1. Compose new appointment
2. Navigate up one folder
3. Check for new appointments
4. Go to today's calendar
5. Change calendar view
6. Address Book
To schedule an appointment, click on the beginning time of the appointment and
then click the “Compose new appointment” button on the toolbar. Complete the
dialog box the same as Outlook.
To schedule an event involving other individuals you wish to invite using
Outlook, click the new meeting request button. The dialog box will look as
below.

Put the names of the individuals in the “To” line. Keep in mind these
individuals must also be on the Exchange server. Fill out the remainder of the
dialog box just as you do in your office Outlook and click the send button. This
is the first button on the toolbar. It looks like an envelope.
NOTE: It is wise to do a “check
names” first, which is the button that looks like a person with a check mark by
them (see right).
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Contacts
1. Compose new contact
2. Move
3. Copy
4. Delete marked items
5. Navigate up one folder
6. Check for new messages
7. Change Contacts view
8. Address Book
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To create a new contact
Click the “Compose new contact” button on the toolbar.
Fill in the dialog box as normal. |
To delete a contact
Click the box to the left of the contact listing. See below.

Click the “delete marked items” button on the toolbar.
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Journal, Notes,
Tasks, Rules, and Public Folders
These work in a similar manner to the same functions in Outlook.
These may be accessed from the Folder List on the left side of the OWA window.
Tasks, Rules and Public Folders may also be accessed from the Outlook Bar on the
left of the screen. |