Main Menu

IT Services

“They are always quick to respond to my requests!” –Staff, April 2017


Systems and Infrastructure Status

Planned outage: None at this time.

Unplanned outage: None at this time.

Recent News

None at this time

Latest phishing attacks updates

Please check our News Archive

Tips for Student Email Problems

If you are still having problems, please contact the IT Services Desk. Their contact information is at the bottom of this page under the To get help heading.

Extended Support Hours

IT Services Desk Hours
The IT Services Desk hours are Mondays – Thursdays from 8 A.M. to 5 P.M., and Fridays from 8 A.M. to 4:30 P.M.

After Hours Support
After Hours phone and email support is available between 5 P.M. and 8 P.M. (Mondays – Thursdays). Contact us via phone at 304-263-3066 or via email at itworkorder@shepherd.edu.

Device Registration Instructions

As we start a new semester we wanted to share important information with you about registering your devices for use on the campus network including wi-fi.

If you have any questions or problems, how to contact us is immediately below.

To get help

Updated August 7, 2017