Main Menu

About Us and Contacts

Our main contact point is the IT Service Desk

Email address: itworkorder@shepherd.edu
Phone numbers: 304-876-5457 (Main Campus)
304-263-3066 (Martinsburg Center)
Locations: Main Campus: Basement of the Scarborough Library in the Learning Commons
Martinsburg Center: Room 118.
Hours: Mondays – Thursdays from 8:00 A.M. until 5:00 P.M.
Fridays from 8:00 A.M. until 4:30 P.M.

After Hours phone and email support, Mondays – Thursdays until 8 PM. Please call 304-263-3066 or email itworkorder@shepherd.edu.

Administration

Joseph Dagg Director of IT Services
Brian Hammond IT – Administrative Analyst / Budget Officer
Jennie Khun IT – Business Analyst

Applications Support

Richard Brandfass Manager, Applications Support
Paul Cutrona Sr. Programmer/Analyst
Charles Thompson Sr. Programmer/Analyst

IT Services Desk

Mary Valentine-Boutté Manager, IT Service Desk
Morgan Condon Information Systems Technician, Support
Richard Lanham Information Systems & Instructional Technology, Support
Adam Paige Information Systems Technician, Support
Richard Mills Information Systems Technician, Support – Martinsburg Ctr

Media Services (A/V)

Larry Dowdy Director, Media Services
Andrew Ford Media Services Technician
Robert “Bob” Tansill Media Services Technician

Systems and Networking

Jason Kerr Manager, Sr. Network Administrator
Adam Hutson Information Systems Technician, Desktop/Network
Michael Reese Data Network Specialist
John Turner Network Administrator
James Welsh Information Systems Technician, Network/Telecomm