DEPARTMENTAL E-MAIL USE POLICY

E-mail in Shepherd University English Classes
The Shepherd University Department of English and Modern Languages believes that electronic mail communication is an important part of the education process. By using e-mail, students can contact instructors at any time, and instructors can contact students to resolve problems that occur between regular class sessions. E-mail can also be a means for instructors to conduct supplementary discussions with class members (individually or as a group), a tool for advisors to maintain regular contact with advisees, and a way for faculty members to make announcements and discuss business with all students in the department.

Effective e-mail communication between teachers and students requires that instructors have ready access to students' addresses. To facilitate such access, Shepherd University assigns each student an e-mail address when s/he first enrolls and maintains that address during the entire time that the student attends Shepherd. These e-mail addresses are available to students through their RAIL accounts, and instructors and other members of the campus community can look them up at the University's electronic directory at: http://www.shepherd.edu/webinfo/people.html.

All e-mail communication between students and faculty members in English and Modern Language classes at Shepherd University are required to go through students' Shepherd University e-mail addresses.

Students who prefer to use other e-mail addresses should set up their Shepherd accounts to forward their mail to another destination. This procedure is very simple and is explained in detail below.

Obtaining a Shepherd University E-mail Account

All Shepherd students have a campus e-mail account. The logon and password information for this account can be retrieved at any time by logging onto the RAIL system at from any computer and proceeding as follows:

1. Go to http://www.shepherd.edu/rail
2. Click on the link "User Login"
3. Type in your User ID (your Social Security Number) and the PIN that you use normally for registration.
4. Click LOGIN
5. Click PERSONAL INFORMATION
6. Scroll to the bottom of the list of links
7. Click PASSWORD MANAGEMENT
8. Click RETRIEVE ORIGINAL PASSWORD
9. Read and accept the Acceptable Use Policy
10. Your user name and password are now displayed. We STRONGLY suggest that you not write down the password. If you feel you must write down this password at any point, be sure to destroy the paper with the original password on it.
11. Click EXIT when you have finished.
12. Click RETURN TO HOMEPAGE to return the screen to the beginning.

Using and Forwarding E-mail

Students can access their Shepherd e-mail from any computer with Internet access by simply logging on to the Shepherd University Web Mail Server at: http://mail.shepherd.edu. Students can also configure popular e-mail clients such as Outlook, Outlook Express, and Eudora to retrieve and send e-mail from a Shepherd account by using the following settings:

INCOMING MAIL (POP 3 Server): "mail.shepherd.edu"

OUTGOING MAIL (SMTP Server):

For on-campus students, the SMTP server is: "mail.shepherd.edu"

For off-campus students, the SMPT server must be set to the SMPT address of the student's Internet provider (e.g. "smtp.citlink.net") rather than to the Shepherd server.

Students who wish to receive e-mail at a different account may do so very easily by configuring the Shepherd Web Mail server to forward their mail. This can be done as follows:

1. Go to http://mail.shepherd.edu
2. Type in your Shepherd username and your password
3. Click LOGON
4. Click CONTINUE
5. Under the PERSONAL options menu, click on "Change Mail Forwarding Information.
6. Type the e-mail address that you would like to use to receive e-mail in the dialogue box
7. Click SAVE
8. Click LOGOFF
9. Any e-mail sent to your Shepherd University address will now be forwarded to the address that you designate.