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Frequently Asked Questions

Q: What do I do if I have a disability and need an accommodation?

A: The process is very simple and begins with you completing an Accommodation Request Form -which can be downloaded, printed and submitted to the Coordinator of Disability Support Services along with the appropriate documentation outlined below. Disability Support Services is responsible for communicating your needs to the appropriate service provider.

Q: What type of documentation do I need to receive an accommodation for a physical disability?

A: If you are seeking accommodations because of a physical disability, you will need a letter from a licensed health professional, including any additional supporting information, which verifies:

Q: What type of documentation do I need to receive an accommodation for a learning, psychological, or processing related disability?

A: If you are seeking classroom accommodations because of a learning, processing or cognition related disability; you will need to submit one or more of the following:

These documents must be less than five years old and must verify the following:

All documentation can be sent by US mail and remains confidential at all times.

Q: What do I do if I need a campus housing accommodation because of my disability? Housing accommodations may include:

A: Housing accommodations require the same documentation as listed above. Please keep in mind that your Housing Application must be submitted to the Residence Life and your documentation must be submitted to Disability Support Services. Housing assignments and disability accommodations cannot be guaranteed for applications and documentation submitted after the application due date. Application due dates can be found on the Residence Life website.

Q: How are accommodation decisions made?

A: All accommodations are decided on a case-by-case basis. The University has an obligation to provide reasonable and appropriate accommodations to ensure that students with disabilities have access to all campus programs, services, and functions. However, if the University can provide an accommodation that is equally as effective as the one requested by the student, but is less expensive or extensive, the University is not required to provide the more expensive or extensive accommodation.

Q: What type of classroom accommodations does Shepherd University offer?

A: Classroom accommodations at Shepherd University may include:

Q: What kind of academic resources are available?

A: Disability Support Services consults with faculty member to develop instructional strategies for academic success and  works closely with the Academic Support Center (Library Room 103), and with the TRiO Student Support Services program (Library Room 154). The Academic Center offers free peer tutoring in a variety of subject areas. Signing up a tutoring session is as simple as visiting their web site at: Academic Support Center and clicking on “schedule an appointment with a tutor.” Once you have completed a registration profile you will be able to schedule tutoring appointments. All academic support and tutoring questions should be directed to Emily Gross, Director of Academic Support Services at 304-876-5221 or by email at Student Support Services (SSS) is a federal TRiO program that offers services to help student participants succeed in college. The services include free tutoring, academic advising, cultural and educational activities, workshops, and career counseling. Eligible SSS students include first-generation college students (neither parent holds a four-year degree), income-eligible students (determined by federal guidelines), and/or students with a documented disability.  Students must apply by completing the TRiO Application Form to be considered for the program. Please visit their website TRiO or contact the director Cynthia Copney at

Q: What type of assistive technology do you provide?

A: Disability Support Services’ Office provides the following items free of charge to students registered with Disability Support Services to check-out as needed: Audio books Digital & Cassette recorders for recording class lectures. Please visit the Office of Disability Support Services to check-out the above items. A valid student identification card is required.